The Encore Experience

The Encore Experience

Encore Master Builder has 38 years of experience building award-winning, high-quality, energy-efficient homes. But it’s not our experience that matters. It’s yours.

So from start to finish, Encore is committed to ensuring that your home-buying experience is an enjoyable one. We want you to feel at home long before taking possession of your new home. We call that "The Encore Experience".

How do we accomplish this?

Encore - It's All About the DetailsWe’ve designed a website that’s easy to use — making your initial house and neighbourhood selection a breeze. Have questions? EncoreHomes.ca has answers.

We’ve built professionally-decorated Show Home Models — displaying the design, technology, and finishing details that will be included in your new home purchase.

We’ve focused on quality and affordability — to ensure your new home meets Encore’s exacting standards, but also your personal budget.

We’ve employed professional Area Sales Counselors — to guide you through the purchasing process and to initiate house and lot selection, mortgage approval, colour and material selections, options and personalizations.

But there’s more to the Experience...

Approximately 45 days prior to possession, you’ll receive confirmation of your possession date. A meeting will then be scheduled to review your final statement, to discuss what to expect at your key celebration, and to answer any further questions you may have.

One-week prior to possession, you’ll join our Customer Service Team for a pre-occupancy orientation and inspection of your new home.

On Key Celebration Day (possession day), you’ll meet at your new home with our Customer Service Team to celebrate the key turn-over.

There will be 3-month and 11-month Service Inspections of your home, conducted at times that work for you.

When it's over...you'll want an Encore.

At Encore Master Builder, it’s about more than just getting a great house. It’s about having a Great Experience, and that's why we strive to make every client feel like our only client.

2023 Best Customer Experience Finalist 2021 Builder of Choice WINNER 2020 Best Customer Experience Finalist2021 Builder of Choice Winner